Privacy Policy

    Last updated: 15 December 2025

    1. Introduction

    Local Tenders Limited ("Local Tenders", "we", "us", "our") respects your privacy and is committed to protecting your personal data.

    This Privacy Policy explains how we collect, use, store and share personal data when you:

    • Visit our website (whether registered or not)
    • Create an account
    • Use our platform as a contractor or client
    • Communicate through the platform
    • Purchase subscriptions or services

    It also explains your rights under UK data protection law and how those rights are protected.

    For data protection purposes, Local Tenders Limited is the data controller.

    2. The Types of Users We Cover

    This Privacy Policy applies to:

    • Contractors who create paid accounts and are publicly listed
    • Clients who request or interact with tenders
    • General visitors who browse the website without registering

    Different data is collected and used depending on how you interact with the platform.

    3. Personal Data We Collect

    A. Contractors

    We may collect and process the following data from contractors:

    Identity Data

    • Business name
    • Contact name
    • Username or account identifier

    Contact Data

    • Business address (full address)
    • Email address
    • Telephone number

    Business & Compliance Data

    • Insurance details
    • Accreditations and certifications
    • Services offered
    • Profile descriptions, images, and uploaded documents

    Financial & Transaction Data

    • Subscription status
    • Payment history
    • Invoices and billing information

    (Payment card details are processed and stored securely by Stripe and are not stored on our servers.)

    Technical & Usage Data

    • IP address
    • Browser and device information
    • Login data
    • Activity on the platform

    B. Clients

    For clients, we may collect:

    • Name
    • Contact details
    • Tender request information
    • Messages sent to contractors
    • Platform usage data

    Client information is not publicly listed, but relevant details are shared with contractors when clients submit or engage in tender requests.

    C. General Website Visitors

    We may collect limited technical data from unregistered visitors, including:

    • IP address
    • Browser type
    • Device and usage data
    • Cookie and analytics information

    4. Publicly Available Information

    Contractor profiles are publicly visible and indexed by search engines, including Google.

    The following contractor information is displayed publicly:

    • Business name
    • Full business address
    • Phone number
    • Email address
    • Insurance details
    • Services offered
    • Accreditations and certifications
    • Profile descriptions and images

    Contractors actively provide this information as part of using the platform. By submitting it, contractors acknowledge and agree that this information will be publicly available.

    5. How We Use Your Personal Data

    We use personal data for the following purposes:

    • To create and manage accounts
    • To display public contractor profiles
    • To process subscriptions and payments
    • To facilitate tenders, messaging, and file sharing
    • To rank, sort, and recommend contractors
    • To communicate with users
    • To operate, maintain, and improve the platform
    • To comply with legal and regulatory obligations

    6. Lawful Basis for Processing

    We process personal data under the following lawful bases:

    • Contract: where processing is necessary to provide the platform and paid services
    • Legitimate interests: to operate, improve, secure, and market the platform
    • Consent: where required, including marketing communications
    • Legal obligation: for tax, accounting, and regulatory compliance

    7. Automated Decision-Making & Profiling

    Local Tenders uses automated systems to:

    • Rank and sort contractor listings
    • Prioritise visibility
    • Filter and recommend contractors based on criteria and activity

    These processes are designed to improve user experience and platform functionality.

    8. Payments

    Payments are processed securely by Stripe. Local Tenders does not store full payment card details. Stripe acts as an independent data controller for payment processing and applies its own security and privacy standards.

    9. Cookies & Analytics

    We use cookies and similar technologies to:

    • Ensure the website functions correctly
    • Analyse usage and performance
    • Improve user experience

    Some cookies are essential, while others require consent. You can control cookies through your browser settings. Disabling cookies may affect site functionality.

    10. Data Sharing

    We may share personal data with trusted third parties, including:

    • Payment processors
    • Hosting and infrastructure providers
    • Analytics and email service providers
    • Support and monitoring services

    All third parties process data only under our instructions and apply appropriate security measures.

    11. International Transfers

    We do not intentionally transfer personal data outside the UK. Where third-party services process data internationally, appropriate safeguards are used in accordance with UK data protection law.

    12. Data Security

    We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. Access to personal data is limited to those with a legitimate business need.

    13. Data Retention

    We retain personal data only for as long as necessary, including:

    • Active account data while accounts remain open
    • Financial records for statutory periods
    • Anonymised records for internal analysis and compliance

    When a contractor account is closed, public profiles are removed and personal data is anonymised internally.

    14. Your Legal Rights

    Under UK data protection law, you have the right to:

    • Access your personal data
    • Request correction or erasure
    • Restrict or object to processing
    • Request data portability
    • Withdraw consent where applicable

    Requests can be made by contacting us using the details below.

    15. Complaints

    You have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe your data protection rights have been infringed.

    Local Tenders Limited intends to register with the ICO in accordance with its legal obligations.

    16. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

    17. Contact Us

    If you have questions about this Privacy Policy or how we handle personal data, contact: support@localtenders.co.uk